copc metrics - aht, utilization and occ
Published 4 years ago • 2.4K plays • Length 9:09Download video MP4
Download video MP3
Similar videos
-
57:09
copc inc. webinar: tackling workforce management from the top
-
2:45
copc certification: optimize the customer experience
-
1:25
call center metrics fcr & aht
-
5:27
average handle time | managing metrics
-
4:50
this tip will reduce aht (average handle time) by moving customers out of venting
-
44:09
copc inc. webinar service journey thinking
-
50:59
cobit 2019 for it auditors by arman oramalov
-
3:38
average handle time (aht): how to use it right
-
5:49
copc inc. - the future of customer experience
-
0:54
cappsnc "on machine measurement" software on dmu95
-
12:11
customer success performance indicator | andreas knoefel
-
3:35
oif common management interface specification (cmis) demo at ofc 2022
-
3:34
metropolitan council enables efficient cost oversight and controls
-
23:38
generalizing policy-as-code for compliance posture management on multi-cloud infra... takuya mishina
-
5:44
what is a cpaas enabler and what is its mission?
-
2:38
apttus qtc solves asc 606 compliance
-
2:06
new standards for web debits
-
9:49
customer communication management (ccm) is vital to digital transformation