peggy amelung about excellent customer service and hospitality culture as key factors for success Published 6 years ago • 328 plays • Length 28:43 Download video MP4 Download video MP3 Similar videos 7:03 elements 2:05 service vs. hospitality culture 3:32 hospitality as core value in business 2:22 what most organizations miss when it comes to amazing customer service 8:17 36 english phrases for professional customer service (free pdf guide) 2:52 lets eat art- art masters st. moritz 2017