the truth about nps and getting customer experience right
Published 2 years ago • 44 plays • Length 37:38Download video MP4
Download video MP3
Similar videos
-
12:53
customer experience metrics: nps, csat or customer effort: explained!
-
2:21
predictive nps®: the pulse of the customer, real-time
-
58:09
webinar - not just a number: using nps to improve customer experience ft. shep hyken
-
2:56
why nps is still a valuable customer service metric
-
3:46
what is net promoter score (nps)?
-
47:19
cx-factor: nps & turning passives into promoters [webinar]
-
2:51
stevejobs customerexperience
-
19:40
100 empathy statements for call centers and customer service
-
35:52
goodbye nps? inside the new metric for cx success — with fred reichheld
-
47:57
customers go first - how to improve csat and nps scores
-
43:40
getting more from nps than feedback with dave blake, ceo @client success
-
1:45
how to get the most out of customer experience tools
-
1:22:35
nps vs csat vs ces: when to use them in the customer journey?
-
6:57
net promoter score - easiest way to predict success
-
34:23
nps and good profits
-
58:06
the 5 things you must know about customer experience - sharon burton, congility webinar
-
0:49
how to improve customer experience with nps in call centers
-
44:38
how to effectively use net promoter system nps for customer retention with rob markey
-
0:57
are you struggling to implement nps in your organization?
-
13:13
customer experience: are we measuring the right things?
-
0:49
net promoter score and customer experience | omni:us
-
2:42
how can you use your nps score to have an impact on your customer experience?