webinar recording : achieving operational excellence and efficiency with genesys cloud cx Published 8 months ago • 75 plays • Length 51:42 Download video MP4 Download video MP3 Similar videos 3:25 genesys cloud – demo 2:32 genesys omnichannel solution 37:52 intro to operational excellence - part 1 57:11 design for operational excellence 55:05 operational excellence series: part 1- foundations