what is agent experience profile in microsoft dynamics 365 customer service omnichannel app ?
Published 8 months ago • 476 plays • Length 11:46Download video MP4
Download video MP3
Similar videos
-
13:24
what is a capacity profile in dynamics 365 customer service omnichannel application ?
-
12:33
what are agent scripts within microsoft dynamics 365 customer service omnichannel app ?
-
8:22
what different channels are available in microsoft dynamics 365 customer service omnichannel app ?
-
8:43
what is a presence in microsoft dynamics 365 customer service omnichannel application ?
-
13:40
how to configure skills in microsoft dynamics 365 customer service omnichannel ?
-
11:15
what is omnichannel for customer service app in microsoft dynamics 365 ?
-
7:58
what are the security roles within microsoft dynamics 365 customer service omnichannel application?
-
9:10
how to hide copilot summary control in microsoft dynamics 365 customer service hub application?
-
6:33
what are the different components within dynamics 365 customer service omnichannel app?
-
10:59
what is inbox view in dynamics 365 customer service app?
-
4:32
new agent experience in dynamics 365 customer service
-
17:01
what is smart assist in microsoft dynamics 365 customer service omnichannel app ?
-
9:48
what is 'take notes' functionality for agents in dynamics 365 customer service omnichannel app?
-
9:17
how to use customer service admin centre for dynamics 365 customer service omnichannel applications?
-
12:50
what is a session template in microsoft dynamics 365 customer service omnichannel ?
-
9:40
how to configure chat channel in microsoft dynamics 365 customer service omnichannel experience ?
-
12:15
what are charts in dynamics 365 customer service hub application ?
-
8:03
what are personal replies within dynamics 365 customer service omnichannel application ?
-
3:31
what is omnichannel in dynamics 365 customer service?
-
8:23
what are application tab templates in microsoft dynamics 365 customer service omnichannel app ?